bg366 Privacy Policy

Last Updated: January 2026

1. Introduction

bg366 ("we", "us", or "our") is Bangladesh's trusted online gaming platform offering cricket betting, live casino, slots, crash games, and more. We respect your right to privacy and are committed to protecting any personal data you share with us when using our website at https://bg366.vip.

This Privacy Policy explains in clear, plain language what information we collect, why we collect it, how we use it, and the choices and rights available to you. By accessing or using bg366, you acknowledge that you have read and understood this policy. If you do not agree with any part of this Privacy Policy, please discontinue your use of our platform immediately.

This policy applies to all users accessing bg366 from Bangladesh, including those using our platform via mobile or desktop browsers. We may update this policy periodically; the latest version is always available on this page.

2. Information We Collect

We collect two broad categories of information: data you provide to us directly, and data collected automatically when you use our platform.

Information You Provide Directly

• Account Registration: Name, username, email address, date of birth, and a secure password when creating your bg366 account.
• Identity Verification: Government-issued ID, proof of address, or other documents required for KYC compliance to verify that you are aged 21 or above.
• Financial Information: Payment method details used for deposits and withdrawals, including mobile banking account references (bKash, Nagad, Rocket, Upay) and card details (Visa, Mastercard). Full payment credentials are processed by our secure payment partners and are never stored in plain text on our servers.
• Support Communications: Messages, queries, and correspondence you send to our customer support team via email or live chat.

Information Collected Automatically

• Device & Technical Data: IP address, browser type and version, operating system, device type, and screen resolution.
• Usage Data: Pages visited, time spent on each page, links clicked, games launched, bets placed, and navigation patterns within the platform.
• Cookies & Tracking: Session identifiers, preference cookies, and analytics data collected via first-party cookies and similar tracking technologies. See Section 8 for full cookie details.

3. How We Use Your Information

bg366 uses your personal data only for legitimate, clearly defined purposes. We do not engage in profiling for advertising purposes and we do not sell your data. The specific uses are as follows:

• Account creation, authentication, and ongoing account management including security checks.
• Processing deposits and withdrawals through bKash, Nagad, Rocket, Upay, Visa, and Mastercard in Bangladeshi Taka (BDT).
• Providing, maintaining, and improving our gaming platform, including cricket betting, slots, and live casino products.
• Identity verification (KYC) and age verification to ensure all players are aged 21 or above, in compliance with responsible gaming standards.
• Sending important service communications: account notifications, security alerts, and material policy updates.
• Fraud prevention, anti-money-laundering (AML) checks, and compliance with applicable legal obligations.

We will never use your data to send unsolicited third-party marketing materials without your explicit consent. Where you have opted in to receive promotional content from bg366, you may withdraw that consent at any time by contacting [email protected].

4. How We Share Your Information

bg366 does not sell, rent, or trade your personal data. We share information only in the specific, limited circumstances described below.

Payment Processing Partners

To facilitate deposits and withdrawals, we share necessary financial transaction data with trusted payment processors including bKash, Nagad, Rocket, Upay, and card networks. These partners are contractually bound to use your data solely for payment processing and to maintain strict security standards.

Identity Verification Services

Where KYC or age verification is required, we work with specialist identity verification providers. These providers receive only the minimum personal data required to complete a verification check and are prohibited from using your information for any other purpose.

Legal and Regulatory Obligations

We may disclose your personal data when required to do so by law, court order, or government authority — for example in connection with AML investigations, fraud prevention, or other legally mandated disclosures. We will notify you where legally permitted to do so.

Business Continuity

In the event of a merger, acquisition, or transfer of assets, your personal data may be transferred to a successor entity. You will be notified in advance, and the receiving entity will be required to honor the protections described in this Privacy Policy.

5. Payment Data & Financial Information

bg366 processes all financial transactions in Bangladeshi Taka (BDT) and places the highest priority on the security of your payment information. We work exclusively with reputable, secure payment processors that operate under strict security frameworks.

Our approach to financial data security includes the following safeguards:

• Full payment card numbers are never stored on bg366 servers — card processing is fully delegated to PCI-compliant payment gateway partners.
• Mobile payment references for bKash, Nagad, Rocket, and Upay are stored in encrypted form and are accessible only by authorised bg366 finance staff for transaction reconciliation.
• All transaction records are maintained for a minimum period required by applicable financial regulations and then securely deleted.

If you notice any suspicious activity on your bg366 account related to financial transactions, please contact our support team immediately at [email protected]. We will investigate and take appropriate action without delay.

6. Cookies & Tracking Technologies

bg366 uses cookies and similar tracking technologies to deliver a better user experience, maintain your session, and understand how visitors interact with our platform. This section explains the types of cookies we use and how you can manage them.

Essential Cookies

These cookies are strictly necessary for the platform to function. They enable core features such as user authentication, session management, security tokens, and language preferences. You cannot opt out of essential cookies without affecting platform functionality.

Analytics Cookies

We use first-party analytics to understand aggregate usage patterns — which pages are most visited, where users spend the most time, and which game categories attract the highest engagement. This data is anonymised and is used solely to improve our platform and content.

Managing Your Cookie Preferences

You can control and manage cookies through your browser settings. Most modern browsers allow you to view, disable, or delete cookies. Please note that disabling certain categories of cookies may impact the functionality of the bg366 platform — in particular, disabling essential cookies may prevent you from logging in or maintaining a game session.

bg366 does not use third-party advertising networks or cross-site tracking cookies. Any analytics tools we use operate under strict data minimisation principles and do not share data with external advertising platforms.

7. Data Retention

bg366 retains your personal data only for as long as it is necessary for the purposes described in this Privacy Policy, or as required by applicable law. The specific retention periods depend on the category of data and the purpose for which it was collected.

Account data (registration details, KYC documents, and transaction records) is retained for the duration of your active account relationship with bg366, and for a further period as required by financial and anti-money-laundering regulations. Once the applicable retention period expires, your data is securely and permanently deleted from our systems. If you request account closure, we will process your request and delete non-legally-mandated data within a reasonable timeframe.

8. Data Security

The security of your personal data is of paramount importance to bg366. We invest in robust technical and organisational measures to safeguard your information against unauthorised access, disclosure, alteration, or destruction.

Our current security measures include:

• SSL/TLS encryption for all data in transit between your device and our servers.
• Encrypted storage for sensitive data including passwords (hashed), payment references, and identity documents.
• Role-based access controls that restrict employee access to personal data on a strict need-to-know basis.
• Regular security reviews and monitoring of our systems for unusual activity or potential vulnerabilities.

While we employ these strong security measures, no online platform can guarantee absolute security against all possible threats. We encourage you to protect your account by using a strong, unique password for bg366 and by not sharing your login credentials with anyone.

9. Your Rights

As a user of bg366, you have the following rights in relation to your personal data. To exercise any of these rights, please contact us at [email protected] with a clear description of your request.

• Right of Access: You may request a copy of the personal data bg366 holds about you at any time.
• Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct it.
• Right to Erasure: You may request that we delete your personal data where there is no compelling legal reason for us to continue holding it. Please note that certain data must be retained for legal and regulatory compliance reasons even after account closure.
• Right to Restriction: You may request that we restrict the processing of your personal data in certain circumstances, for example while a rectification request is being investigated.
• Right to Object: You have the right to object to the processing of your personal data for direct marketing purposes. You may also object to processing carried out on the basis of our legitimate interests where you believe your rights and freedoms override those interests.

We aim to respond to all valid data rights requests within 30 days of receipt. In complex cases this may be extended by a further 30 days, and we will notify you of any extension and the reasons for it.

10. Age Restriction — 21+ Only

bg366 is strictly an adult gaming platform. Our services are available exclusively to individuals who are aged 21 years or older. We do not knowingly collect, store, or process personal data from individuals under the age of 21.

If we become aware that personal data has been collected from a person under the age of 21 without appropriate parental or guardian consent, we will take immediate steps to delete that data from our systems. If you are a parent or guardian and believe your child has provided personal information to bg366, please contact us immediately at [email protected].

11. Third-Party Links

The bg366 platform may occasionally reference third-party services such as payment providers or game studios. These external services operate under their own independent privacy policies, and bg366 has no control over or responsibility for the data practices of those third parties.

We strongly recommend that you review the privacy policies of any third-party services you interact with through or alongside bg366. bg366 is not liable for the privacy practices or content of any external sites or services.

12. Changes to This Privacy Policy

bg366 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our practices, technology, legal requirements, or business operations. When we make material changes to this policy, we will update the "Last Updated" date at the top of this page and, where appropriate, notify registered users via email or an in-platform notification.

Your continued use of the bg366 platform following the posting of any changes constitutes your acceptance of those changes. If you do not agree to the revised Privacy Policy, you should discontinue use of the platform and contact us to close your account.